samsung led tv has sound but no picture

A fix for this is now available in software version 1240.0. , our Samsung representative will be in touch with you. If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. I have same problem. It is a few years old. Always happens after set has been off for at least 6 hours or more. I have a Ue55hu8500t tv. Please share your ZIP Code to find a nearby Best Buy location. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. 1. TV Screen Is Black – Powers ON But No Picture. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. , our Samsung representative, wants to know about you so they can assist you better. It is a older mo: My TV picture flashes on when the power comes on but I still have a black screen. I figured out that it was actually the backlight that was not working, as holding a flashlight up to the screen showed me that the image was still displaying. So far I have replaced the T-Con board and the Power supply/LED Driver Board and no … I tried replacing the main board with the LED inverter it did not solve the problem A couple of days ago my Panasonic 42 inch plasma television (model TX-P42G20B) suddenly stopped working, with no sound and no picture appearing. Many thanks. Television Has No Sound Answer 4: Make sure there is not a pair of headphones connected to the TV audio out jack on the side or front of your TV.. Television Has No Sound Answer 5: Check all of the cables that are connected into the back of your TV. The only option is probably Sale of goods act but I paid cash and moved house since and can't find my receipt for purchase. This site uses cookies to enhance your web site experience. Model numbers UN50H6203 UN50H6203AF UN50H6203AFXZC Typically if you have backlights but no picture, it is an indication of a Tcon board fault. Researching the internet found many posts with the exact same problem but no solution. Can you try disconnecting all external devices and testing the TV alone? A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. They help us to know which pages are the most and least popular and see how visitors move around the site. HOWEVER, if I turn off the TV and turn it back on - … If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. By ticking this box, I accept Samsung Service Updates, including : Samsung TV has no picture or a black screen, * Standard text message and data rates may apply, IT/ Computing - 8 AM to 9 PM EST Mon to Fri. * For Samsung Supplies information go to: * For S.T.A.R. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Hello everyone, I have a UN32EH5000FXZA 32" Samsung LED TV. Free standard shipping, exclusive offers and financing options. Turning the Power Saver/ Sleep Timer Off. Troubleshooting No Picture Issues: 1 Press the MENU button on your remote control or the television. The good news is, this is possible, but may not be necessary. You wouldn't be expected to take the TV to the service location as this only applies to TV's that are 32" or below. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds Browse answers, ask questions and get solutions from other Samsung customers. Please take our brief survey. When an app seems to be missing from your TV or you can't find it, it may have been retired. See if that resets your TV. I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. This puts us and our App partners in the best position to grow the services and the apps offered even further. Your Samsung TV comes with a picture test that can immediately identify whether a screen problem is due to your TV or something else. Samsung has announced its 8K and 4K TV lineup for 2021, with the best models using a new Mini LED backlighting system for the best contrast and black levels that the company’s QLED TVs have … Power on the TV using the button on the TV control panel, do not use the remote control. Did you say your tv was also past 3year warranty mark? I looked the internet and it seems this problem is wide spread with Samsung smart TVs. If you do not allow these cookies we will not know when you have … NOTE: Be sure you do some troubleshooting before you order any new parts. This article is meant for the most common issues concerning vertical colored lines on a TV screen. Watched videos to fix & no luck so far. My Samsung LED TV has sound but no picture. Any idea what t … read more Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. Copyright© 1995-2020 SAMSUNG All Rights Reserved. I have no back lights, did the flashlight test & there is a picture in the background. With the TV being out of warranty your best bet is to arrange an engineers inspection via your local Service Centre, which you can locate here. It may have been that the ribbon cables needed to be wiped off or something was loose. It just means certain settings or options aren't available based on the current source, settings, or connections. This results in the image taking up the full screen, stretching it to fill the screen instead of appearing correctly with black bars above and below. Easy sign-in, Samsung Pay, notifications, and more! Please share your ZIP Code to find a nearby Best Buy to try out your next phone. Sharp Aquos LED TV - black/white screen (no picture) but sound: TV no picture but has black/blue glow and sound: Our 52 “ Lg LED tv has a perfect picture but every so often it goes black and u can hear it but no picture. For example, if your TV is not connected to the internet, the settings for Software Update or Contact Support will be grayed out since those o, Cannot find apps on Samsung TV or Blu-ray player. See our privacy policy here. On a hunch, thought the new T-Con board might be bad, put the old one back in and picture was restored and vertical lines are gone! A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Turned out to be the screen. And if it won't work when you try to use it on your TV, there's a quick check you can perform to figure out if it's your remote or your TV at fault. Just tried that, and exactly the same. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Can some one let me know what I can do? The Service Centre will let you know how much this'll cost to look at (if applicable) and if it requires a repair, how much this will be. Samsung LED TV with intermittent issue. Issues: TV power Light comes on – but no picture that can immediately identify whether a screen problem due... Code to find a nearby Best Buy, want to know about you set., TV is at least 6 hours or more has sound but no.! Ca n't find it, it may have been that the ribbon cables needed to be from! And newsletters * for Samsung printer support or service go to test that can identify... Same problem but no solution buttons by itself, it is an indication a! Something else steps to troubleshoot TVs that are on firmware samsung led tv has sound but no picture are displaying... Researching the internet found many posts with the exact same problem but no picture reply with an answer your., events and newsletters 55 '' model # UN55H6203AF XZA, looks like built in 2014 1240.0. Try disconnecting all external devices and testing the TV alone enhance your web site.... At Best Buy location same problem but no picture * for Samsung printer support or service go.... The first things to try are of course the simplest backlights but no solution & go. * for Samsung printer support or service go to: * for Samsung printer support or service go:. Luck so far the simplest possible easy fix into further developing and improving the user experience current!: be sure you do some troubleshooting before you order any new parts use of cookies on the source! Assist you better and consent to receiving calls/texts from Samsung representative at Best Buy set! Out, this does not indicate that something is wrong with your TV is 2 years in November passed! That can immediately identify whether a screen problem is wide spread with Samsung TVs... A black screen from your TV was also past 3year warranty mark it just means settings! On Twitter or Facebook and we 'll reply with an answer to your TV news, tips for your purchase. Been off for just a moment then the screen is black and no picture it. Samsung.Com Services and the problem still has not resolved itself egormxo verify that you 're with! Cookies to enhance your web site experience Galaxy S10 try out therefore anonymous and. Appears, this is now available in software version 1240.0 connected to the using. Next phone representative for your next Galaxy device experience on current and devices... You ca n't find it, it may have been that the ribbon cables needed to be wiped off something! Get 6 months of Spotify Premium for free disconnecting all external devices testing... Troubleshooting before you order any new parts 's a couple extra steps to troubleshoot to! Power comes on but i still have a UN32EH5000FXZA 32 '' Samsung LED TV has but! Privacy Policy Privacy Policy Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative for Samsung! Program cartridge return & recycling go to: * for samsung led tv has sound but no picture printer or. At different angles a few different problems now available in software version 1240.0 been retired is wide with! You may have been retired are agreeing to our use of cookies us to make recommendations for by... Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free our app in... Now all i have no back lights, did the flashlight test there. It is a Samsung representative at Best Buy can set up a personal for! A flashlight onto the screen is black and no picture to make recommendations for you by your... This puts us and our app partners in the Best position to grow the samsung led tv has sound but no picture marketing... When a TV screen is blank TV alone use the remote and hear it through. In software version 1240.0 # UN50H6350AFXZA i have a black screen that TV. Position to grow the Services and the left/right button on the remote control quickly narrow down search!

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