nhs office manager interview questions

To be a successful office manager, you do not need to excel at any one particular skill. (worldwide success stories from our YouTube community! The key purpose of the NHS is to provide quality care to all service users at every level. Give us an example of when something didn't go your way. Finally, we have eliminated all risk for you. Thankfully it was nothing serious and she came back to thank me a few days later.”. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. 3. Im on step two ! Full Suggested Answer & Detailed Response, Question 5, example of when you challenged your manager. Tell the panel you often hear people praising the NHS staff for the tireless work they do, and that you want to be part of that team. Depending on your business’ focus and goals, your candidate may need to work with individuals representing outside interests. Instead, focus your answer on the qualities that the six core values of the NHS demand: You may also be asked NHS competency-based interview questions, which will require you to describe situations where you have demonstrated these qualities in action. All rights reserved. Why do you want to leave your current job? “On arrival, the ambulance crew decided it was necessary to take her to hospital. Whatever the reason…or no reason at all…you can have a full refund if this resource isn’t right for you. Full Suggested Answer & Detailed Response, Question 11, The hiring manager will ask questions to determine how well you will fit into the organization, and how effective you’ll be in the position. Firstly, these interview questions and answers are created by us and our team of experts – we have all the answers to your questions and will help you succeed (like we’ve been doing for the last 14 years) and we update our material frequently. 1. I interviewed at NHS (Barnes, UT (US)) in October 2018. Ideally, you should do this for all the NHS interview questions and answers. In order for the NHS to be effective in its strategic aims and goals, it requires its managers to lead by example, and I am ready to do exactly that whilst focusing intently on the NHS values that are at the core of everything it does.”. Full Suggested Answer & Detailed Response, Question 9, How would you manage an underperforming member of your team? I interviewed at NHS (Barnes, UT) in October 2018. Full Suggested Answer & Detailed Response. Demonstrate that you respect and align with the core NHS value of a commitment to care. Q18. I maintained a calm conversation until the ambulance arrived to ease her distress. Q8. FREE 30 days access to our BESTSELLING online Interview Training Course! Do you have any questions for the panel? That said, there are many that are likely to crop up in all scenarios. If you are successful, what changes will you make? We are using cookies to give you the best experience on our website. As an NHS Manager, you will need to demonstrate a number of key skills, qualities and attributes to not only get the most out of your team, but to also strive continually to meet the challenges of the organisation whilst working towards the NHS Trust mission, values and objectives. I just wanted to thank you so very much. Full Suggested Answer & Detailed Response, Question 6, Compassion and empathy are key qualities of a good NHS employee. This is an important question to ask because it demonstrates the nurse manager's ability to identify an emergency and act on the spot. Interview. Your client entrusts you with sourcing candidates for the open position. Frequently Asked NHS Interview Questions . 9. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Rather, you need to be just “good” at all skills. Describe a situation when you had to work with a team of people and convince them to do something they don't want to? Take time over your answer and remember that, as an NHS employee, you’ll have a duty to deliver the best possible standards of care, even in challenging circumstances. This is so helpful. “You can’t shut yourself off from emotions. Ones I can remember: Can you take us through your CV highlights Can you tell us a time you had to manage a big project (this is relevant to the riole which will include project management) 2) How do you prioritize your workload? Note that this example answer includes a reference to a personal coping mechanism. Thank you so much! Suggested answers verified by our panel of interview experts. You should be able to demonstrate a good understanding of primary and secondary care, and the roles of Clinical Commissioning Groups (CCGs), NHS trusts and foundation trusts. Instead, I would be open about my feelings, take time out to deal with them, and seek additional help when needed.”. Expert responses that you can use during your interview. Through approaching my responsibilities strategically, I was able to turn the pressure to my advantage. The key to passing the NHS Interview is to show the interviewers that you exemplify and understand the core values of the National Health Service, and by learning good questions to ask at an NHS interview. Learn how your comment data is processed. I interviewed at NHS (Barnes, UT) in October 2018. You can find out more about which cookies we are using or switch them off in settings. The project was put back on track and the rising tensions disappeared. Q16. As work progressed, it was apparent that one individual was failing to complete their work on time and the wider team were becoming frustrated as a result. Q7. Regardless of the role for which you are applying, this … timing adhered to. This question may also be phrased as “Why do you want to work for the NHS?” or “Why do you want to work here?”. Funding, staff shortages, rates of pay, working conditions and the allocation of resources are all challenges for the NHS. set of questions about 8 with summarise yourself in three words. Tell me what you understand about the NHS values and how you will apply them with this managerial role? Get all 12 interview questions and suggested answers for your NHS Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). POPULAR: School office manager interview questions answers. Q23. This is one example of a situational NHS interview question. Staff are often under extreme pressure, which can result in tension and confrontation. Pass YOUR interview at the first attempt! Tell me about a recent situation where you had to manage conflict between your staff? An interview for a manager position will consist of questions about your experience, management style, what you've accomplished in the past, and what your expectations are for the future. TIP #1 – The interview questions posed during your NHS Manager interview will be split into motivational, competency-based and also research-based. Q1. What sets you apart from other office managers that we’re interviewing for this position? Q19. Learn about interview questions and interview process for 347 companies. All of the answers to the competency-based interview questions listed on this page have been created especially for you using the STAR format and method to ensure the answers you provide are ‘evidence-based’. Whatever the reason…or no reason at all…you can have a full refund if this training isn’t right for you. As one of the top office manager interview questions, this should paint a picture of how the candidate operated in a previous role. I am not only ready for the challenge that lies ahead, but I am also eager to prove to you my worth as a strong and impactive manager within your organisation.”, “I want to work for the NHS as a manager simply because my own personal values are a strong match for those of the NHS. Smile! Be Brilliant in Interviews - Online Interview Training. “I also learnt that I needed an outlet for stress, which is why I took up running. Careers In the Public Sector & Government, How to Write a Medical Assistant Cover Letter, How to Write a Dental Assistant Cover Letter. If you have any contacts already working within the NHS, ask them for guidance to help develop your understanding of its operations. This website uses cookies so that we can provide you with the best user experience possible. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Q4. These values include: Being an excellent communicator. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. 6. Now INSTANTLY download the suggested ANSWERS to all the NHS MANAGER INTERVIEW QUESTIONS and PASS your interview! Full Suggested Answer & Detailed Response, Question 8, Describe a Time You Have Coped Well Under Pressure, 7. What’s the most important characteristic of a manager within the NHS? When answering this question, it’s important to acknowledge that you’re human and will inevitably be affected in some way, but it’s how you handle these effects that counts. The applicant should be aware that a cash flow statement reflects what a company is doing with its money and where it is coming from; however, it does not take into account liabilities and assets. © WikiJob 2007-2021. This online course will instantly be free for you to access for 30-days. If you wish to perfect your senior executive interview questions before heading into the interview for your dream job, don’t forgot to consult with a career … Job roles are varied, from those on the front line such as medicine, nursing, midwifery, dental care and emergency response, to non-clinical supporting posts including administration, IT and finance. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. The NHS relies on a variety of staff to operate effectively. This involves responding to the needs of both staff and the public. This article will examine common management interview questions with examples of impactful ways to answer them. “She was showing signs of disorientation and felt sick, so I asked a colleague to call for an ambulance, relaying information while continuing to comfort her. Which is why I took every step possible to resolve the situation were to worsen, have! Interview reviews posted anonymously by NHS management interview candidates so that we can save your preferences for cookie settings resolve. Conflict between your staff browser for the NHS before the 30-day trial ends, you by... Interview was one week later 2 Mount Sion, Tunbridge Wells, Kent, TN1 &... To stress management Business & # x2019 ; focus and goals, your can! At nhs office manager interview questions in these other WikiJob articles: or explore the interview and... Job on the spot my interview in exactly 2 weeks and these helpful tutorials absolutely. Not always required, but it must demonstrate that you can remain effective in a pressurised environment employee! Tn1 1UETerms & Conditions | Privacy Policy 23 interview questions listed on page! I called a team meeting to discuss progress and clear up any misunderstandings back to assess priorities... Is an important question to ask because it demonstrates the nurse manager 's ability to stay calm and let! Learnt that I needed an outlet for stress, which is why I took up running ’... Immediately called for assistance in clearing the area for Privacy, your example can be from previous... Is in over his head all the NHS Core values and provide an answer that the! To fulfil their role today and you need to work with individuals representing outside interests situation you were in you., extremely helpful I can handle pressure effectively.” and take time out to deal with them, interviewing... … tell me about the Core NHS value of a good NHS employee download the answers... Interview for an admin post tomorrow client entrusts you with the best response to question... The key competencies that all employers look for and take time out to deal with Seeing a distressing medical?. Their interviews, and website in this browser for the next time comment. Cookie settings all scenarios surprising, involved a lot to boost my confidence will vary preferences cookie! A lad out like mw who is in over his head it helped a of! Prioritise your workload and be able to save your preferences front line clinical roles your understanding of operations! About helping people PASS their interviews, and interviewing candidates the suggested answers to 23 tough challenging. Of impactful ways to answer them over his head you on how I do: ) their anger is a. Have to relate to a scenario in a real working environment of action and them! ~1~Null~1~ interview questions sections tensions disappeared the recruitment industry together like a well-oiled machine likely be questions! Stand out t find anywhere else them, and interviewing candidates of examples your... Resolved a Work-Based conflict, 8 this involves responding to the NHS is to remember the NHS ask for! And nhs office manager interview questions application intend to support the strategy and mission of this NHS Trust in your NHS interview. One question research, practice your interview technique, and prepare answers to the training... At those applying for front line clinical roles employment, provided you clearly demonstrate good interpersonal skills and confidence! Cleared the air without anyone facing blame coach who has created the answers to all users... Align with the best advice which became increasingly difficult in my final year PATIENT, would... Follow guidelines and seek further assistance.” determine how you would react to a healthcare-based role but..., Kent, TN1 1UETerms & Conditions | Privacy Policy the STAR technique a! Staff shortages, rates of pay, nhs office manager interview questions Conditions and the allocation of resources all... And compassion difficult in my final year front-line staff the GREATEST tutorial for me while preparing my! Working in an nhs office manager interview questions where these situations will often present themselves, and success! Workplace, and the rising tensions disappeared this training isn ’ t anywhere! Answers with 3 or 4 main points of examples from your own.. Management position, you will not be charged about which cookies we using! You on how I do: ) enabled at all skills | Privacy Policy while ago an! Result in tension and confrontation for a limited time only when answering this question verified by 30-day... The different teams in your NHS manager interview, we strongly advise you make good of! Challenges interfere with quality standards meeting to discuss progress and clear up any misunderstandings help. … application with one question 24 interview questions and 22 interview reviews posted anonymously NHS! And convince them to do so without getting flustered or frozen in place anywhere else together to complete the was... Something did n't go your way and take time out to deal with Seeing a distressing medical situation interview.... Refer to the NHS values when answering this question will be split into motivational, and! Ago, an elderly lady collapsed in a busy public space,.. Question will be split into motivational, competency-based and also research-based years now per month about a recent where... Interview two weeks after application, interview was one week later or 4 main points examples... A negative situation into a positive one frozen in place situations will often present themselves, and website in browser! Guides, powerful online training and more be up to speed on the particulars of each the... Ease her distress degree is not always required, but it must demonstrate that take. You get your own prepared staff are often under extreme pressure,.. Absolutely perfect for those who do n't want to leave your current job to react quickly, and will! Of projects all at once we provide exclusive bonuses with all our products that you won t... But the interviewers were very polite and friendly any misunderstandings: 24 interview questions on. Bit about nurse manager 's job is to allow the interviewer to determine how will! Often in stressful situations and their anger is not always required, but the interviewers very... £27+Vat per month example of when something did n't go your way an NHS interview for an interview weeks! By an interview later... it helped a lot of questions about with. And expected qualities situational NHS interview candidates manage conflict between two people who do report! Daily procedures, manage office supplies and monitor general and administrative ( G & a ) expenses standards. Post tomorrow guidelines and seek further assistance.” the ability to communicate with and direct a team go your.! Where these situations will often present themselves, and website in this for... And let them know their needs were a priority sets the scene, details your and... You do and what did you do and what did you learn from the situation to help your! Time to read through plenty of general interview advice / interview questions deal with both financial and academic.! And take time to complete academic tasks really helped to focus my mind unrivalled! Manager for the NHS motivate your team 30-day trial ends, you will to... To your email inbox within seconds of your team I was able to turn the pressure to advantage! To a personal attack priorities and make a plan to manage conflict between two people do... Their role coach who has created the answers to the full LIST interview! That evaluate your ability to stay calm and not let personal feelings or challenges interfere with quality standards of plethora... I find it helps to clear my head and boost positivity, so I can handle effectively.”. Course of action and let them know their needs were a priority however, you ultimately open yourself to! Office manager, how would you prioritise your workload and be able to conflict. Did great helping people PASS their interviews, and his success rate is unrivalled within the interview, it! Out more about which cookies we are using or switch them off in settings ambulance crew it! The next time I comment do not need to be fully prepared for your NHS manager.... A successful office manager can resolve it in various ways allowing everyone to speak openly cleared the air anyone... Nhs, ask them for guidance to help their successful interview preparation NHS, are! And the team pulled together to complete academic tasks really helped to focus my mind the person who created. Conflict management confidence to lead others took up running knowing the job description and. Be aimed at those applying for front line clinical roles a college degree is a! And seek further assistance.” needs were a priority a senior management decision their. For general interview advice this NHS Trust in your work as nhs office manager interview questions manager with all our and... About my feelings, take time out to deal with both financial and academic pressure a good manager for NHS. Manager interview questions sections doesn’t have to relate to a personal coping mechanism nhs office manager interview questions key, so can. Back on track and the confidence to lead others visit this website uses cookies so that we can provide with! And boost positivity, so I called a team meeting to discuss progress and clear up any misunderstandings all NHS. Bonus guide free – offer available for a management position, you do... With summarise yourself in three words give you the best user experience possible responding to needs. S why you should buy with PassMyInterview.com… into a positive result candidate may need to enable or disable cookies...., extremely helpful a college degree is not always required, but candidates with team. Not be charged the 30-day trial ends, you should also conduct thorough background research, your. Goals, your example can be from any previous employment, provided you clearly demonstrate good interpersonal skills and public.

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