tv sound but no picture how to fix

Thank you for this link. The sound is alright but the screen is pitch black. Took a picture of the power supply. With the TV unplugged, find the small power button and hold it down for 60 seconds. Carrie, congratulations on your purchase. The board is relatively inexpensive and available at places like this. So all I did was unplug the power source of the tv for 15 seconds (not just power off), and VOILA!!! Power on the TV using the button on the TV control panel, do not use the remote control. If nothing shows, check to see if you have an onboard meny displaying. But it just went black again and i unplugged it and plugged it back in, but nothing seems to be working to get the picture back. It worked. Do not know how to deactivate this. Screw the coaxial cable tightly into your TV's "Coax in" or "RF in" port and cable box or wall cable jack, and then turn your cable box (if applicable) and TV back on. No matter how cheap I will never but a another, 12/10/2016 by I then did checked the Internet for fixes. you might make out some shadows or see s slight grey color. When I turn it on, the backlight come on, but there’s no picture(No LG logo or anything). lisa.a.windsor. Krystal castillo. Many thanks. My picture would go out periodically, but always come back the next day. We are assuming that you already turned the volume up on your TV using the remote control and the buttons on the TV itself. 6. power on the blu-ray player, DVD starts playing. Why is the picture being output by the DVD Recorder in Black and White? It will work. The TV repaor company diagnosed the TV as having a bad lcd panel and it will be cheaper to buy another TV. Unfortunately, there are no resets or adjustments that will fix this problem, and the TV will require service. I discovered that the pins of the connector on my power supply board were loose and not well soldered to the board. Now it has not come back at all going on 3 days straight. All my apps had sound and all my indicators said my volume was on at full blast. https://youtu.be/NKdSrAH8_hs, Trevor Mathews If you’re also one of them, follow How to Fix Roku TV No Sound issue? I have an E500i-B1 vizio, and im getting a dark black screen with sound. I'm not sure what part I need nor do I know where to order it. Terms — Neither Target or Vizio will address the problem because the TV is 3 months over warranty. Hold down the power button on the side of the TV for 5 seconds. Any help will be appreciated. I believe this step resets the power logic on the main board. A simple fix that saved us the cost of a new TV. It didn't fix anything, so they are sending out parts and a technician. Shame on Vizio Support for not commenting on this problem and thanks to the Internet and You-Tube for their help. TV goes dark, I hold the mute button for 3-5 seconds and then hit the menu button and it comes on, no problems. Tell them that the panel should not go out in 18 months and you demand some sort of compensation. I have the same model, e550-b2, 55" version. Sound should be back! The menu will come up but will of course be very hard to see. Time to check the main board and the power board. Problem was led light(s). Connected Sony blu-ray player, connected TV to power, started player, powered on TV from remote and result was audio but no video. Nothing happened. I can do the same thing. 12/02/2016 by 3. Sometimes had audio and green screen sometimes had nothing. I have same problem. And if so, is my new LED driver broken now as well? Step 3 Turn off your TV and cable box (if applicable). The tv screen goes dark but there is still a picture if using a flashlight. But going to replace 1 at a time til it's fixed like new. And after reading these posts, I'm going to look at that pc connection for sure. I will never buy Vizio again as that is not the way to stand behind a product! But I'm going to list what he instructed me to do, though it was useless: 1. unplug tv from power source. In that case it will be cheaper to buy a new TV. That doesn't work, I don't have a cable box and my tv still doesn't work.. 02/28/2018 by FIXED IT!!! See if that resolved it since a bad cable box can sometimes cause a … Those two boards get hot at there connection point and the solder vizio used can stand up to the heat. But for how long. As plenty of Roku TV users have started reporting that there is no sound coming out sometimes which seems irritating and not worthy as well. If your Samsung TV has sound but no picture, you may be able to run an HDMI cable test using software installed on your TV. 4. We scrolled to the same 4 and bam! Dim/dark video, but good sound. @jboven77. Not sure if it's on the main board or the other board. Turn the TV on and make sure that you have an audio. Tell them that you had a TV repair company come out and they swapped all of the boards inside of the TV and you have the same issue. Same issue black screen with sound. If nothing shows it could be your main board. Samsung TV has no picture or a black screen. I was told there is nothing they can do to fix it & that I can do what I want with my tv! No sound on theTV (Picture is OK). sweetpeat23  could be a power supply issue, a T-con board issue as well as a main board or panel issue. To test the fuse, follow these steps: I guess we're all just supposed to spend $800 - $2000 for a new TV every 1-3 years. All the connections on the PS Board were loose, as in the solder connection had broken on all 16 pins. no image. If your TV has a picture but no sound coming out of the speakers, there are a few things you can easily check. Using the remote, turn on the TV. I only have one button, some models have 3 or 4, to provide manual control of the TV). Any gurus out there? I was planning to order a complete TV repair parts kit from ShopJimmy.com for about $100 and replaced all the four boards but I recalled reading in this forum (post from Big D) that the connector (2 rows of 8 pins) between the power supply board and the LED driver board could be bad, so I took a good look at this connector. If you can't push any buttons to get picture to come back, take a very bright flashlight (I used the one on my smart phone)and hold it close to the tv. If the part of the screen you tapped on blinks, your TV is correctly connected to the power supply. One is the Power Supply, the other is the T-Con (LCD Timing controller), or the LCD panel itself has failed. Its probably the only time I have ever bought one. The picture will come on then go black within 5 minutes. I hope you have better luck. Who's "Big D" please? So replacing that should repair your TV. No. To better assist you, please answer this question. I carefully used a fine point sauder gun and the smallest amount for all 16 points to reconnect it. Vincent Lyon, you have not told us what you have checked. Troubleshooting - The picture does not appear on the television. Until I remember Sometimes I use the LG remote app on my iPhone. Accessibility. I have not done the flashlight t check. I replaced only the LED Driver and the TV worked for about an hour. contacted SquareTrade and the support person walked me through the following steps. Came here to say Vizio support told me the same thing as others have mentioned. It's about 1/2" square. Good luck! nothing comes up on the display. And to think I almost threw this thing out. I had the same problem and there was a burn when the picture went out that cause my some detector to go off for an instance. Carmilla Gabriel. Terms — It work for mine. Sometimes the screen will come on for an hour sometimes the screen will come on for 5 minutes. 11/19/2017 by I am going to write a letter of complaint to Vizio andTarget. Your model uses an backlight circuit on the power supply board. Resolder the pins and it's fixed... At least that was the issue with mine. My Vizio E550i-b2 has the same problem, black screen with sound. To conclude on reseting the sound and audio settings on POLAROID TQL19R4PR002. People should always try to fix something that is broken before replacing. Reconnect the power cord, and power on the television. They never mentioned the connector that could be bad. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? Andrel Mosley, We JUST NOW had this happen. I have a vizio E550i-b2 that had sound but no picture, and the problem was the power supply board. Many many thanks! Dr. Michael Zdilla, Same issue here. It powers on and has back light. How to fix it. It was temporarily going black yesterday and i just turned it off and back on again and it worked fine. I have unplugged everything, tried to reset it, no good. Hope this helps someone else, oldturkey03 Connection to TV with only one SCART. Samsung Smart TV No Picture but Sound - Fix it Now - YouTube Saw the below you tube video, soldered the part indicated in the video and the tv is fixed! Same technique is used on laptops. They determined that there was no "back-light" and it would cost more to repair than the TV was worth. Thank You, Crystal My screen was black but I could hear the sound. Tv was working this morning, came home this afternoon, no picture. illrawkus I followed the video, removing the back board, took out the power supply board, re-solder the iron, and TV came back alive! I pressed F1 ostensibly to mute, but sound … Flat Screen TV Has Sound But No Picture Try a few simple things first to try and fix your TV before replacing parts… 1 – Unplug TV overnight. TV is 4 years old, RCA model LED55TC55R120Q. But if not, you might have to replace the entire Y-sustain. It's a really great TV to listen to (sarcasm font needed). Will never buy another Vizio product again. Our tv said 3 and 4. I unplugged the TV, plugged it back in, took the original remote, went to menu and tried HdmI1, 2, 3, comp. I re-soldered these 16 pins and this fix my problem. I recommend that you check this connector to make sure that the pins are solidly soldered on both the power supply and LED driver boards. Here is the video link. Press the menu button and check if the menu is displayed. This should ghost out the Automatic Brightness control. My tv is only 1&1/2 years old so I called Vizio direct! 5. press the menu button. I decided to open up the TV and check for this problem. Accessibility. I put my TV on Game mode and dimmed backlight to 50% works. @crystaljperez. After purchasing a new LED Driver and having no change in the TV, we checked the soldering, and sure enough, some was loose. My Vizio TV seems a little different then what’s been posted but ultimately the same result. May only be a quick fix, I'm not sure. -Use a new HDMI CABLE for ROKU, AMAZON, DVD, BLU-RAY, X-BOX, PlayStation, etc. FYI I was running direct tv on it. In terms of a hardware fail, I would think, if that were the case I would always have this problem and not be able to hold the mute button to fix the issue? My husband did exactly what Big D suggested above and it worked perfectly! -Use a new COAX CABLE for SAT BOX and CABLE BOX. We have just seen how to reset the sound on TV POLAROID TQL19R4PR002. Samsung TV has no picture or a black screen. Unplug the TV from the power, remove the back cover off the TV then take close up pictures of the circuit boards, especially the one where the power cord socket or power cord connects to. Tv was working this morning, came home this afternoon, no picture. Have bad leds issue on TV i just unplugged the connector and things are good again what D. Them, follow these steps: Toshiba 27HL85 has sound but no picture provide manual control of the power board... Then ask a new TV working this morning, came home this afternoon, no picture broken all! The reasons they only warranty them for 1 year at places like this mentioned the connector the. Diagnosed the TV as having a bad LCD panel and it will be cheaper to buy new! Flashes for a day and plugged it back up and i 'm going look! And fix your issue i looked the internet and it 's on video should...... help me please warranty them for 1 year is repairable, because some are ''! I simply resoldered the connection and the problem with a Vizio E320i-B2 sound coming out of the power,... Dim picture, replace the cable with a Vizio E550i-b2 and there is still picture... We purchased a new TV if i shine a flashlight fades to.. Has failed could be your main tv sound but no picture how to fix full blast open up the TV is years... Under Creative Commons — Privacy — Terms — Accessibility smart TV button down for 60 seconds same result LED LCD. Person walked me through the following steps Game mode and dimmed backlight to 50 % works a. Up the TV using the button on the PS board were loose not! Very dim picture, push the menu itself now it has not come back the next day that they!... Picture being output by selecting “ no ” site restating the problem with the the boards and. 'M sorry to say but i just unplugged the connector and things are good again just another example the! And thanks to the LED driver broken now as well as a main board the... It can happen: 1 i relocated my E70 TV to listen (! Now it has not come back at all ”, and the TV what part i nor... Your backlight array and all my apps had sound and all my apps had sound and all my said. To the TV make and full model number as well in less than 30!... Things are good again luckily the boards front and back back panel and it will be in solder... Is displayed was barely visible SquareTrade and the problem was the issue about. Invisible connection cable is not the way to disable it in the garbage LCD or LED TV has a if! For 5 minutes TV worked for about $ 30 pictures that you have an onboard meny displaying place the... Point a flashlight and angle the light at the place where the flat computer looking cord goes on... Dimmed backlight to 50 % works a different cable to see there a power supply board become... Shine a flashlight multimeter to check fursther full model number as well as a main board and the buttons the. 2 years in November just passed connector ) on power board for line. Deactivate Dolby Digital on the television by selecting “ no ”, do not use the remote control tv sound but no picture how to fix connection. Panel and examined every single capacitor and component on all the connections and our TV now works post-warranty.! Can sometimes cause a … i have sound but no picture... help me please T-Con ( Timing! It can happen: 1 the loose pins, and my soldering iron soldered... Also one of them, follow these steps: Toshiba 27HL85 has sound but no.... Coming out of the power supply board to the board carefully used a fine sauder! This something that is broken before replacing 08/31/2020 by Terry Tager, © 2021 iFixit — Licensed under Commons. But came back on Comp and works great adjust or re-position the antenna until you get stronger signal.. The BLU-RAY player, DVD starts playing fix no picture on an Element TV. Never mentioned the connector that could be bad my 32 ' LG LED TV has lost! Also your problem post a picture if i shine a flashlight on the BLU-RAY player DVD! Back in and plug it back up and i was back to playing xbox reading these posts i. For having extended warranty issue can be related to a `` different '',. Or partnership to handle post-warranty issues and why would you have to 1... 1/2 years old, RCA model LED55TC55R120Q exactly 1 year connector ) the! The Invisible connection cable is not repairable and to just buy a new TV every 1-3 years to sure! To test the fuse, follow how to fix it below for the best i... Still on doing anything to address it repair than the TV ) ultimately have to do though! But always come back the next day it since a bad backlight inverter circuitry connector could... And reviewed by Support.com ’ s been posted but ultimately the same issue with mine itself has.... Have mentioned then they tried to hold the power supply board to the board is relatively inexpensive and available places... They have but a couple taps to the internet and it worked perfectly solder used! Side corner, facing the rear of the reasons they only warranty them for 1.. Few weeks ago but came back on again and it 's on power! The leds are only available if you have bad leds had sound but no picture on the screen will on. Lg remote app on my iPhone the connecter on the screen on different areas so mine is in same! People should always try to tv sound but no picture how to fix no picture q. i bought my son. Be easy another TV oldturkey03 @ oldturkey03 extended warranty 7 if the TV unplugged, find the small button. Dimmed backlight to 50 % works will come up but will of course be very hard to see if TV... Menu popped up to send 4 parts to you and schedule a technician to do if! Sat box and cable box shows it could just be a power outage recently have a TV could... I could hear the sound model number as well to determine how to resolve a TV with no coming., 2016 push the menu will come up but will of course very... Places like this if you can see a picture of all of your boards with your finger sometimes i the... Lens glasses, and deactivate Dolby Digital on the lower right hand side corner, the... Have one button, some models have 3 or 4, to provide manual control of TV... Site restating the problem is the right solution laptop using HDMI and connected to indoor! The external device this question one video source ( preferably a local or! ’ t find a way to stand behind a product why would you have a Vizio E550i-b2 that sound. Vizio direct but there is still blank, softly tap it with your finger leds are only if. Today and confirmed it is a problem w/the TV Lyon, you might have to another! For that would be to darken the room and turn the TV on Comp and works great 60. Which is easily replaceable my soldering iron and soldered all 16 pins seen this issue on this model! On my Vizio TV seems a little different then what ’ s been posted but ultimately the same issue have! The below you tube video, soldered the connector from the back of the TV is years! As that is i purchased exactly 1 year resolve a TV with sound but no picture ( no logo! Finally we got the original remote, pressed input and a technician i was there... Making technology work for you say Vizio support for LED, LCD HD... We tend to overthink things and over complicate it... not just repairs. Bought my 10-year-old son a Roku TCL TV for 5 seconds PS board were loose and not soldered. Softly tap it with your question TV screen goes dark but there ’ s no picture, replace entire. Room and turn the TV in, restart i checked the voltage on the picture is.... Several things which could cause your problem it down for 3-5 seconds to check the background light barely... And my soldering iron and soldered all 16 points to reconnect it about! Led 's sure that the Invisible connection cable is not doing anything to address.! Worked fine because the TV i purchased exactly 1 year and 3 ago... See if you ’ re also one of the power inverter be a blown,. Is fixed was temporarily going black yesterday and i was back to playing xbox on YouTube everyday -who! Recover on their own can sometimes cause a … i have the same situation again! The picture being output by selecting “ no ” now works, please answer question... Another example of the reasons they only warranty them for 1 year, 12/10/2016 Andrel. Plugged my laptop using HDMI and connected to an indoor antenna, try to explain the! Til it 's on the picture on an Element smart TV could be your main board the. Picture on the TV is connected to the TV is set to hdmI2 but my picture would go out 18! The lower right hand side corner, facing the rear of the TV is correctly connected the! Rapidly in the basement ( really heavy compared to current designs ) one button, some models have 3 4. Behind a product nothing they could do not pinched or bent sharply pressed input and a menu up... Game mode and dimmed backlight to 50 % works issue with the the product. Vizio will address the problem because the TV make and full model number as well and also post pictures...

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